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#Frequently asked questions

My favorite dress is out of stock. When will it be restocked?
Sign up for restock notifications for out-of-stock items when prompted, so you are the first to know when it is back in stock.
How do your clothing fit in comparison to other companies?
Our items generally run true to size, but item descriptions and size charts will help you determine the exact size to purchase.
How do I wash my Btween wardrobe?
Please check the tags on your product for washing instructions, as we are not responsible for laundry mishaps.
How long does it take for home delivery?
We are pleased to inform you that we utilize USPS and UPS for the shipment of our merchandise. This allows us to ensure reliable and efficient delivery to our customers. Thank you for your support!
The item I just received has a damage. What should I do about this?
We are so sorry to hear that! We review all merchandise before shipment, but mistakes and mishandling can occur during delivery. Please contact btweenny1@gmail.com with your order number and photos of the merchandise immediately. We will gladly assist you.